Cookie policy
Cookies in use on this site
Like most websites, Idox plc and all its group companies (the "Idox Group") collects certain information automatically when you visit our websites, read our emails, or interact with us. We typically collect this information through a variety of tracking technologies, including cookies, beacons, and similar technology (which we'll refer to collectively as 'cookies').
Throughout this policy we'll refer to our corporate website and any other Idox Group brand websites or subdomains and country-level domain variants that link to this Cookie Policy collectively as our "Site".
This statement explains what these technologies are and why we use them, as well as your rights to control our use of them.
If you would like to know what cookies are, or how to control or delete them, please visit: www.allaboutcookies.org for detailed guidance.
What are cookies?
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.com.
Why do we use cookies?
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience.
We also use cookies to collect information about the way you use the website, for example: the site from which you came, the pages you visit, the links you click, how frequently you access the website, whether you open emails or click the links contained in emails, whether you access the website from multiple devices, etc. We also gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our emails.
There are different types of cookies and they all work in the same way. The list below describes the cookies we use on our site and why.
Strictly necessary cookies
These cookies enable core functionality of our website and cannot be disabled. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
| Cookie name | Expiry | Purpose |
|---|---|---|
| SESSION | 30 minutes | This cookie is used to identify your unique session and to maintain the integrity of your session while transacting. |
| XSRF-TOKEN | Per page request | This cookie is used to prevent cross site forgery and to maintain the integrity of your session while transacting. |
Analytic cookies
There are no analytic cookies in use on this site.
Marketing cookies
There are no marketing cookies in use on this site.
Advertising cookies
There are no advertising cookies in use on this site.
What about other tracking technologies, like web beacons?
There are no aother tracking technologies in use on this site.
How can I control cookies?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer's website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
How often will you update this cookie policy?
We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.
By using this website (through any device) you agree that this Cookie Policy applies to that use in addition to any other terms and conditions which may apply.
Where can I get further information?
If you have any questions about our use of cookies or other tracking technologies, please e-mail: privacy@idoxgroup.com.
Last updated: December 2025.